We always encourage our customers to talk to us with any questions or concerns. Contact Only Leggings Customer Service anytime at Support@OnlyLeggings.com or call at 1-888-999-9920.
We Do Not Accept Returns or Exchanges If:
- The item(s) have been worn
- The item(s) have been washed
- The item(s) have been altered
- The item(s) do not have the original tags on them
- The item(s) were a Final Sale item (Sale Items, Undergarments, Swimwear, Bodysuits, Pierced Jewelry, Shapewear, Butt Boosters / Shapers)
- The item(s) are in any way defective from the original and salable condition
You have 14 days from the day you received your items to review, and if necessary, return or exchange your Only Leggings purchase. Your package must not be post marked any later than 14 days from the delivery confirmation from UPS or USPS.
In the case of returns, it is your responsibility to return the item(s) to Only Leggings. In the case of domestic exchanges (USA), Only Leggings shall send your exchanged leggings back at no charge, one-time. For any additional exchanges, shipping is the responsibility of the customer. Only Leggings will send you your exchanged item(s) upon receiving your package within 24 - 48 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item.
- Upon receiving your return, Only Leggings shall process your return within 48 hours after receiving your package
- Once your merchandise is inspected and approved, a refund will be applied back to your original card / form of payment within 3 business days after inspection.
- Refunds will not be issued for worn, washed, altered items or for items that are Final Sale.
- Only Leggings can ONLY process your refund to the original credit card used for purchase. If this is not possible due to a cancelled card, a check will be issued and mailed to your address provided.
- Only Leggings is not responsible for any delays resulting from your Bank or credit card processor as we have no control over their policies and procedures. Please contact your financial institution for their policies and procedures.
- Store credit CANNOT be converted to a refund
- If your order or partial order is returned for a refund, the full cost of shipping your order or parts thereof shall be deducted from any refund if shipping costs exceeded shipping fees charged.
You Have 2 Options for Your Refund:
- Store Credit - Receive 110% of the value of merchandise returned as store credit. Example: If you return $60.00 of items, we will place $66.00 as store credit into your account (10% bonus cannot be applied for returning items purchased with store credit - One Time Only).
- Refund Back to Your Card - A refund applied back to original card used for purchase.
Note: Shipping costs are non-refundable and Store Credit cannot be refunded.
To Return Any Item(s), Proceed as Follows:
- Pack the unworn and unwashed items with Original Receipt - We cannot exchange or refund without the original receipt.
- Please write on the receipt which items you want exchanged. Please be thorough.
Send all Returns and Exchanges to:
C/O Only Leggings
1458 S San Pedro St
Los Angeles, CA
For International exchanges and returns (outside of the United States), Only Leggings does not provide shipping for exchanges. You are responsible for all shipping charges for exchanges and returns.
NOTE: All "Refused" and "Return to Sender" packages will have a 30% restocking fee applied. Shipping fees are NOT refundable.