SHIPPING POLICY

Last Updated: July 28, 2026

At Only Leggings, we work to process and ship every order quickly, accurately, and securely. Please review the information below for details about processing times, shipping rates, delivery estimates, international shipments, and order tracking.

DOMESTIC U.S. SHIPPING

Only Leggings offers complimentary standard shipping on eligible U.S. orders of $75 or more.

For U.S. orders below $75, shipping charges are calculated at checkout based on:

• Delivery destination
• Package size and weight
• Available carrier
• Selected shipping service

Complimentary shipping is available to eligible addresses in all 50 U.S. states, U.S. territories, and PO boxes, subject to carrier and service availability.

Available shipping methods, carrier estimates, and applicable charges are displayed at checkout before payment is completed.

ORDER PROCESSING

Order cutoff time: 2:00 PM Pacific Time
Business days: Monday through Friday, excluding U.S. federal holidays

Orders placed before 2:00 PM Pacific Time generally ship the same business day.

Orders placed after 2:00 PM Pacific Time, on weekends, or on federal holidays generally ship on the next business day.

Weekend and holiday orders may be picked, packed, and prepared in advance for carrier pickup on the next available business day.

Same-day shipment is not guaranteed. Orders requiring additional review, address verification, inventory confirmation, or special handling may require additional processing time.

SHIPPING CARRIERS

Domestic orders may be shipped through:

• USPS
• UPS
• FedEx

The carrier used for an order may depend on the destination, package details, selected shipping method, and available service.

Some carriers and services may offer weekend delivery in certain locations. Weekend delivery is not guaranteed and depends on the carrier, shipping service, and destination.

DELIVERY ESTIMATES

Estimated delivery dates are displayed at checkout and may also appear in the shipping confirmation email.

Delivery estimates begin after the order has been processed and transferred to the carrier. Processing time is separate from carrier transit time.

Because we ship from the Los Angeles, California area, some West Coast destinations may receive packages sooner than destinations located farther away.

Customers in rural areas, smaller cities, U.S. territories, or locations requiring an additional carrier transfer may experience longer transit times.

All delivery dates and transit times are estimates provided by the carrier and are not guaranteed unless the selected shipping service expressly includes a carrier-backed delivery guarantee.

Sundays, federal holidays, carrier holidays, and other non-operating days may not be included when calculating estimated delivery times.

PROCESSING EXCEPTIONS

Although most orders are processed promptly, additional processing time may be required in the following situations:

Large Orders

Large or multi-item orders may require additional handling time. Most are still processed promptly, but some may require one additional business day.

Inventory Availability

If an item is temporarily unavailable but expected to become available shortly, we may briefly hold the order so it can ship complete.

When an item will not be available promptly, we may contact the customer, cancel and refund the unavailable item, or ship available items separately at no additional shipping charge.

Address Verification

Orders with incomplete, incorrect, or unverifiable shipping information may be delayed while we attempt to contact the customer.

Payment or Security Review

Orders requiring payment verification, fraud review, or other security checks may require additional processing time.

Carrier Delays

Weather, high shipping volume, labor disruptions, transportation issues, natural disasters, service interruptions, or other carrier-related circumstances may delay delivery after an order leaves our facility.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review the following information carefully before submitting an order:

• Recipient name
• Street address
• Apartment, suite, or unit number
• City
• State or territory
• ZIP or postal code
• Country
• Telephone number when requested

Contact us immediately through our website chat if an address correction is needed.

We cannot guarantee that an address can be changed after an order has entered processing or been transferred to the carrier.

Orders returned because of an incomplete or incorrect address are subject to our Return & Refund Policy. Actual carrier charges and other non-refundable shipping costs incurred because of the delivery failure may be deducted from any eligible refund.

ORDER TRACKING

Once an order ships, a shipping confirmation email containing the tracking number will be sent to the email address used during checkout.

Customers may also be able to track qualifying orders through the Shop app.

Tracking information may take up to 1 to 2 business days to appear or update in the carrier’s system.

If you do not receive a shipping confirmation email, please check your spam, junk, or promotions folder before contacting us.

DELIVERED BUT NOT RECEIVED

If tracking shows that a package was delivered but you cannot locate it:

1. Confirm that the shipping address on the order is correct.
2. Check around the delivery location, including entrances, side doors, mailrooms, parcel lockers, garages, and secure areas.
3. Ask household members, neighbors, front-desk personnel, or building management whether they accepted the package.
4. Allow until the end of the delivery day because some carriers scan packages before completing the route.
5. Contact the carrier directly and request a delivery trace or additional delivery information.
6. Contact Only Leggings if the package remains missing after completing these steps.

When contacting us, please include the order number, tracking number, and a brief description of the issue.

LOST OR DAMAGED SHIPMENTS

If a package appears to be lost in transit, significantly delayed, or damaged during shipment, contact us through our website chat.

For damaged shipments, please contact us as soon as possible, ideally within 3 days of delivery, and include:

• Your order number
• Clear photographs of the damaged item
• Photographs of the shipping package
• Photographs of the shipping label
• A brief description of the issue

Please keep the product and all shipping materials until the claim has been reviewed.

Do not return a damaged item before receiving instructions from Only Leggings.

INTERNATIONAL SHIPPING

Only Leggings currently ships internationally to:

• Australia
• Canada
• Germany
• Mexico
• United Kingdom

International orders are shipped using available UPS International services.

Available services may include:

• UPS Worldwide Expedited
• UPS Worldwide Saver
• UPS Standard, where available

International shipping prices and transit estimates are calculated at checkout based on the destination, package weight, available UPS service, and other shipment details.

A $3 international handling fee may be included in addition to the carrier-calculated shipping charge.

International delivery estimates do not include possible customs processing delays.

INTERNATIONAL CUSTOMS, DUTIES, AND TAXES

International customers are responsible for all applicable:

• Customs duties
• Import taxes
• VAT or GST
• Tariffs
• Brokerage fees
• Carrier handling charges
• Government assessments
• Other destination-country fees

These charges are not included in the product price unless expressly shown at checkout.

Only Leggings does not control customs charges and cannot predict the amount that may be assessed by the destination country, customs authority, or carrier.

Customers are responsible for confirming that ordered products may be legally imported into their destination country.

Only Leggings does not refund customs duties, taxes, brokerage fees, or other amounts collected by governments, customs authorities, carriers, or third parties.

INTERNATIONAL ORDERS ARE FINAL SALE

All international orders are Final Sale and are not eligible for return, exchange, or cancellation after shipment, except when:

• An incorrect item was shipped
• An item arrived damaged or defective
• Applicable law requires otherwise

International shipments that are refused, unclaimed, abandoned, or returned because of unpaid customs charges, an incorrect address, failure to accept delivery, or another circumstance outside the control of Only Leggings are non-refundable.

Original international shipping charges, handling fees, customs duties, taxes, and brokerage fees are non-refundable.

REFUSED, UNCLAIMED, OR RETURN-TO-SENDER PACKAGES

Orders that are refused, unclaimed, undeliverable, or returned because of an incomplete or incorrect address are not treated as standard approved returns.

Any eligible refund will be processed only after the package has been returned to and inspected by Only Leggings.

Only Leggings does not charge a percentage-based restocking fee. However, actual carrier charges and other non-refundable shipping costs incurred because of the refusal, delivery failure, or incorrect address may be deducted from the refund.

Orders returned because of an error by Only Leggings will not be subject to shipping-cost deductions.

Please review our Return & Refund Policy for complete details.

RETURNS SHIPPING ADDRESS

Do not send a return without first submitting and receiving approval through our Returns Portal.

Approved returns must be sent according to the instructions and shipping address provided with the return authorization.

Our current returns address is:

Only Leggings Returns
14539 Blythe Street, Unit A11
Panorama City, CA 91402
United States

Unauthorized returns may be declined or returned to the sender.

QUESTIONS OR CONCERNS

For the fastest assistance, contact us through our website chat.

If no team member is immediately available, please leave a message containing your order number and a brief description of the issue. We aim to respond within 1 business day, and often sooner.

Email support is also available.

Only Leggings
14539 Blythe Street, Unit A11
Panorama City, CA 91402
United States

Email: support@onlyleggings.com
Website: www.onlyleggings.com