RETURN & REFUND POLICY

Last Updated: July 28, 2026

At Only Leggings, we stand behind the quality of our products. We want every eligible return to be handled clearly, fairly, and efficiently.

Please review this policy carefully before submitting a return or exchange request.

RETURN WINDOW

Eligible domestic U.S. orders may be returned within 30 days of delivery.

Return requests must be submitted within the 30-day return window. Returns requested or received after the return period may be declined.

RETURN ELIGIBILITY

To qualify for a return, all items must be:

• Unworn and unwashed
• Unaltered and in their original, saleable condition
• Returned with all original tags attached
• Neatly folded and securely packaged
• Returned in the original product packaging when available
• Free of perfume, detergent, smoke, body odor, or other odors
• Free of pet hair, lint, makeup, deodorant marks, stains, and other foreign material
• Not marked Final Sale
• Otherwise eligible under this policy

All returned items are inspected before a refund or exchange is approved.

Only Leggings reserves the right to decline a return when an item does not meet these requirements or is received in a condition that prevents resale.

Please do not attach shipping labels, tape, or staples directly to the item or its product packaging. Items damaged because of improper return packaging may be declined.

HOW TO START A RETURN

To request a return:

1. Visit our Returns Portal.
2. Select Start a Return.
3. Enter your order information.
4. Select the item or items you wish to return.
5. Choose the most accurate return reason.
6. Submit your request.

Once your request is approved, return instructions will be sent by email.

A return is not considered authorized until it has been approved through the Returns Portal.

RETURN SHIPPING

Customers are responsible for return shipping costs unless:

• Checkout+ by Redo was purchased with the order
• The item arrived damaged or defective
• The wrong item was shipped
• Only Leggings confirms otherwise in writing

Checkout+ by Redo

Customers who purchased Checkout+ by Redo may receive an eligible prepaid return shipping label at no additional cost, subject to the terms and coverage of the Checkout+ service.

Customers who did not purchase Checkout+ are responsible for the cost of their return shipping label.

ORIGINAL SHIPPING CHARGES

Only Leggings offers complimentary standard shipping on eligible domestic U.S. orders of $75 or more.

For domestic U.S. orders below $75, shipping charges are calculated at checkout based on the destination, package details, available carrier, and selected shipping service.

Original shipping charges paid by the customer are non-refundable unless the return resulted from an error by Only Leggings or the item arrived damaged or defective.

When an order qualified for complimentary shipping, the original outbound shipping cost will not be deducted from an approved refund.

RETURN FEES

• Only Leggings does not charge a restocking fee for approved returns.
• Customers are responsible for return shipping costs unless otherwise stated in this policy.
• Original shipping charges paid by the customer are non-refundable unless the return resulted from an error by Only Leggings or the item arrived damaged, defective, or incorrect.
• Orders that qualified for complimentary shipping will not have the original outbound shipping cost deducted from a standard approved return.
• Unauthorized returns may be declined or returned to the sender.
  

REFUND PROCESSING

After a return is delivered to our facility, please allow up to 3 business days for inspection.

Once the return is inspected and approved, the refund will be issued to the original payment method. Please allow up to 10 business days after approval for the refund to appear in your account.

The exact posting time may depend on your bank, credit card issuer, digital wallet, or payment provider.

If the original card has expired or been replaced, the issuing financial institution will generally direct the refund to the associated account.

Only Leggings cannot control delays caused by a financial institution after the refund has been issued.

DECLINED OR PARTIALLY APPROVED RETURNS

Only Leggings may decline a return or reduce the refund amount when an item:

• Shows signs of wear, washing, use, or alteration
• Is missing original tags
• Contains odors, stains, makeup, deodorant, pet hair, or foreign material
• Is damaged because of improper return packaging
• Is missing included parts, accessories, or packaging
• Was returned outside the approved return window
• Is marked Final Sale or otherwise identified as non-returnable

When possible, the customer will be notified by email if a return is declined or adjusted.

ITEMS NOT ELIGIBLE FOR RETURN

The following items are not eligible for return or exchange:

• Items marked Final Sale
• Undergarments and bodysuits
• Swimwear
• Shapewear
• Pierced jewelry
• Items that have been worn, washed, used, or altered
• Items without their original tags
• Items containing odors, stains, pet hair, or other signs that prevent resale
• International orders, except as specifically stated in this policy

Discounted or promotional items remain returnable unless they are clearly marked Final Sale.

Nothing in this policy limits rights that cannot legally be excluded under applicable law.

NO EXCHANGES

Only Leggings does not offer direct exchanges.

To obtain a different size, color, or style, customers must submit an eligible return through our Returns Portal and place a new order for the preferred item.

A replacement item is not reserved while a return is in transit or being processed. Product availability and pricing may change before a new order is placed.

This no-exchange policy does not prevent Only Leggings from providing a replacement when an item arrives damaged, defective, or different from what was ordered.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If an order arrives damaged, defective, or different from what was ordered, please contact us within 3 days of delivery.

Please include:

• Your order number
• A brief description of the issue
• Clear photographs showing the item and the problem
• A photograph of the shipping package when relevant

For the fastest assistance, contact us through our website chat.

Please do not return a damaged, defective, or incorrect item before receiving instructions from Only Leggings.

When a claim is approved, Only Leggings may provide a replacement, refund, store credit, or prepaid return label, depending on the circumstances and available inventory.

REFUSED, UNCLAIMED, OR RETURN-TO-SENDER PACKAGES

Orders that are refused, unclaimed, undeliverable, or returned because of an incomplete or incorrect address are not treated as standard approved returns.

If such an order is returned to Only Leggings, any eligible refund will be processed only after the package has been received and inspected.

Only Leggings does not charge a percentage-based restocking fee. However, actual carrier charges and other non-refundable shipping costs incurred because of the refusal, delivery failure, or incorrect address may be deducted from the refund.

Orders returned because of an error by Only Leggings will not be subject to shipping-cost deductions.

INTERNATIONAL ORDERS

All orders shipped outside the United States are Final Sale and are not eligible for return, exchange, or cancellation after shipment, except when an item arrives damaged, defective, incorrect, or applicable law requires otherwise.

International customers are responsible for confirming that ordered products may be lawfully imported into their destination country.

Customers are also responsible for all applicable:

• Customs duties
• Import taxes
• VAT
• Tariffs
• Brokerage fees
• Carrier handling charges
• Other destination-country fees

Only Leggings does not refund duties, taxes, brokerage charges, or other fees collected by governments, carriers, or third parties.

International shipments that are refused, unclaimed, abandoned, or returned because of unpaid customs fees, an incorrect address, or another delivery failure outside the control of Only Leggings remain non-refundable.

If an international order arrives damaged, defective, or incorrect, contact us within 3 days of delivery and include the order number and clear photographs of the issue. If an approved international damaged, defective, or incorrect-item claim requires the product to be returned, Only Leggings will provide return instructions and a prepaid return shipping label. Do not return an international order without first receiving written authorization.

ORDER CANCELLATIONS

Orders begin processing shortly after they are placed.

We cannot guarantee that an order can be changed or canceled after submission. Please contact us immediately through website chat if assistance is needed.

Once an order has shipped, it cannot be canceled and will be subject to the applicable return terms in this policy.

QUESTIONS OR CONCERNS

For the fastest assistance, contact us through our website chat.

If no team member is immediately available, please leave a message containing your order number and a brief description of the issue. We aim to respond within 1 business day, and often sooner.

Email support is also available.

Only Leggings
14539 Blythe Street, Unit A11
Panorama City, CA 91402
United States

Email: support@onlyleggings.com
Website: www.onlyleggings.com